Refund Policy

1. Overview

Weblux Solutions is committed to customer satisfaction. This Refund Policy outlines the circumstances under which we may issue refunds for our e-commerce website rental subscriptions and related services.

2. Subscription Refunds

• Monthly Subscriptions: If you cancel within 7 days of your initial purchase and have not substantially used the service, you may request a full refund. After 7 days or if the service has been used, no refund is provided for the current billing period.
• One-Time Payments: Refund eligibility for one-time plans is evaluated on a case-by-case basis. Refunds may be considered within 14 days of purchase if the service has not been actively used.
• Deposit Payments: Deposits are generally non-refundable once the subscription period has started, unless required by law or at our discretion.

3. How to Request a Refund

To request a refund, contact Weblux Solutions support with your account details, subscription information, and reason for the request. We will review your request and respond within 5–10 business days.

4. Processing Refunds

Approved refunds will be processed to the original payment method within 7–14 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

5. Non-Refundable Situations

Refunds are typically not provided when:

• The subscription period has already been used in full or in part
• Terms of Service or Acceptable Use Policy have been violated
• You have requested a refund after the eligible refund window
• Add-ons or one-time fees are specified as non-refundable at the time of purchase

6. Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation will take effect at the end of the current billing period. No refund will be issued for the remaining period after cancellation.

7. Changes to This Policy

Weblux Solutions may update this Refund Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance.

8. Contact Us

For refund requests or questions about this policy, please contact Weblux Solutions through the contact information provided on our website.